Privacy Statement

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you engage with East West Collective, we may collect and use your personal information as described below. This Privacy Statement outlines how we handle your data.

SECTION 2 - CONSENT

By providing us with your personal information, you consent to its collection and use for specific purposes, such as processing transactions or sending you updates.

You have the right to withdraw your consent at any time. If you wish to do so or have any questions, please contact us at info@eastwestcollective.com East West Collective 

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our online store is hosted on Shopify Inc. They provide us with the platform to sell our products and services. Your data is stored securely through Shopify's data storage, databases, and the general Shopify application.

Payment: If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase, after which it is deleted.

For more information, you can review Shopify's Terms of Service (link to Shopify's Terms of Service) or Privacy Statement (link to Shopify's Privacy Statement).

SECTION 5 - THIRD-PARTY SERVICES

We may use third-party service providers, such as payment gateways, who have their own privacy policies. We recommend reviewing their privacy policies to understand how your personal information will be handled.

Please note that some providers may be located in different jurisdictions, and your information may be subject to the laws of those jurisdictions.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

Your credit card information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet is 100% secure, we follow PCI-DSS requirements and industry standards.

SECTION 7 - COOKIES

Our website uses cookies for various purposes, including analyzing visitor behavior and improving your experience. You can choose to opt-out of cookies.

For a detailed list of cookies we use and their purposes, please see our Cookie Policy.

SECTION 8 - AGE OF CONSENT

By using our website, you represent that you are of the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use our site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting on the website. If material changes are made, we will notify you.

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing our services.

QUESTIONS AND CONTACT INFORMATION

If you have questions about our privacy practices, want to access, correct, amend, or delete your personal information, or wish to register a complaint, please contact our Privacy Compliance Officer at info@eastwestcollective.com or by mail at: East West Collective